Case Studies — How multi-unit restaurant operators use Expo
How Multi-Unit Restaurant Operators Use Expo
Multi-unit operators running everything from national QSR brands to regional fine-dining concepts get results with Expo. No analyst, no BI build. See why operators pick Expo.
Dividend Restaurant Group
"Expo is not just reporting the news. It gives you the solution to the news. That's extremely rare."
60+ bps Labor improvement
30% Reduced management turnover
Ken Hoffman COO, Dividend Restaurant Group
What Results Do Restaurants Get with Expo?
Expo's customers run the full range of multi-unit restaurants, from QSR and fast casual like Burger King, Wingstop, and Bibibop to casual and fine dining like Sullivan's Steakhouses and Pacific Catch. They use Expo to consolidate their POS, labor, inventory, and guest data and get plain English answers without an analyst.
Operators report saving 40+ hours a month, cutting prime costs by up to 100 basis points, and reducing management turnover. Most go from contract to live dashboards in days, not months.
The Numbers Operators See with Expo.
- 5390+ Hours saved per month
- ±1347% Check average improvement
- -13475 bps Prime cost improvement
- $-13475k+ Annual headcount savings
Read the Full Stories.
How three multi-unit operators put Expo to work across their brands, in their own words.
Full service Dividend Restaurant Group Sullivan's Steakhouse · Eddie Merlot's 60+ bps Labor improvement, with 30% less management turnover Read the case study
QSR franchisee International Restaurant Management Group Burger King + Popeyes · 160+ units, 40 states "An Area Coach" AI insights enable swift, strategic decisions across every store Read the case study
Casual dining Romano's Macaroni Grill Multi-unit casual dining $1M+ In incremental sales, by lifting per-person averages over $1 Read the case study
Hear It from the Operators.
Two of the multi-unit operators who run on Expo every day, on what changed when they switched.
Matthew Lau CTO, International Restaurant Management Group
Proof, in Their Own Words.
"Expo acts as an area coach. It flags the metrics that are off and points to the actions to take, instead of waiting on a director of operations who can't talk to everybody."
Matthew Lau CTO, International Restaurant Management Group
"Expo has been a game changer as we continue our fast pace of growth."
Regina Cheung CFO, Far West Restaurant Group · Wingstop, 150+ units
"Expo is a one stop shop."
John Reno CEO, MWB Restaurants · Whataburger VP of Franchisees
"Expo has enabled us to build a culture of accountability, competition, collaboration and knowledge sharing."
Nishant Machado Dividend Restaurant Group
Common Questions
What Results Do Restaurant Operators Get with Expo?
It depends on the operator, but the common ones are time and margin. Operators report saving their finance teams 40+ hours a month on manual reporting, improving prime costs by up to 100 basis points by pinpointing waste, and lifting check averages around 10% through better upsell visibility. Dividend Restaurant Group saw a 60+ basis-point labor improvement and cut management turnover 30%.
Which Restaurant Brands Use Expo?
Expo works with the largest franchisees of national brands like Wingstop, Whataburger, Burger King, and Popeyes, plus full-service operators like Romano's Macaroni Grill, Sullivan's, and Eddie Merlot's. Our partners span QSR, fast casual, casual dining, and fine dining, running anywhere from 10 units to several hundred.
How Fast Can Expo Go Live?
Days, not months. Most multi-unit operators go from contract to live, custom dashboards in days, because the Expo team handles integration setup and maintenance. That's the difference operators point to versus building analytics in-house with tools like PowerBI or Tableau, which typically takes 6–12 months and $100K+ before the first useful dashboard.